Privacy Policy

How we protect your data

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Privacy Policy

Last updated: January 2025

Introduction

Bikr Ltd ("we," "our," or "us") operates the Bikr website and platform, connecting motorcycle enthusiasts with tours, events, services, and community resources. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

This policy applies to all users of our website, including subscribers to our newsletter, users who list motorcycle tours and events, and visitors to our platform.

What Information We Collect

Newsletter Subscription Data

  • Name and email address
  • Subscription preferences and communication history

Tour and Event Listing Data

  • Contact information (name, email, phone number)
  • Business details and location information
  • Tour/event descriptions, images, and pricing
  • Payment processing information (handled by Stripe)

Technical and Usage Data

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on site
  • Cookies and similar tracking technologies
  • Location data (when location services are enabled)

How We Use the Information

  • Newsletter Management: To send you updates, newsletters, and promotional content about motorcycle tours, events, and community news
  • Service Provision: To process and manage your tour/event listings, handle customer inquiries, and provide support
  • Communication: To contact you regarding your listings, account status, or important service updates
  • Website Improvement: To analyze usage patterns, improve our website functionality, and enhance user experience
  • Security: To protect against fraud, unauthorized access, and other security threats
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Store and Protect Your Data

Your data is stored securely in our online database with the following protection measures:

  • Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols
  • Access Control: Limited access to personal data on a need-to-know basis
  • Regular Security Audits: We conduct regular security assessments and updates
  • Data Backup: Regular secure backups to prevent data loss
  • Secure Infrastructure: Our hosting infrastructure follows security best practices

Third-Party Services

Payment Processing

We use Stripe to handle all financial transactions. Stripe processes your payment information securely, and we do not store any credit card numbers or financial data on our servers.

Analytics and Marketing

We may use third-party analytics and marketing tools to improve our services. These services may collect anonymous usage data and use cookies to track user behavior.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party services that help us operate our website (e.g., hosting providers, email services)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Safety and Security: To protect the rights, property, or safety of our users or the public

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

International Data Transfers

Our website is accessible globally, and your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

Bikr Ltd

Hastings, TN34 2JY, United Kingdom

hello@bikr.uk

07856 564323